Use the following customer service specialist resume sample as a guide to create your own professional resume. This example customer service specialist resume should be personalized to reflect your own career history, job experience, qualifications, skills and education.
Objective
To obtain a position which will utilize my professional skills as a Customer Service Specialist.
Summary of Qualifications
- A highly motivated, customer service specialist offering years of excellent customer service.
- Enhanced knowledge and experience in a large company.
- Outstanding filing and organizational skills.
- Experience in handling confidential and proprietary paperwork, and the ability to take accurate phone messages and deliver messages promptly.
- Possessing strong leadership and successful team building capabilities.
Professional Experience
- Maintaining client base through direct contact and rapid issue identification.
- Expanding client base through use of initial training seminars and lectures.
- Identified and resolved mortgage related service issues.
- Tracking and recording individual/team goals.
- Designing and implementing team collections strategy.
- Assisted sales staff with client care concerns through direct customer contact.
- Designed, implemented and administrated employee training program.
Education
School Name – Major – Year Graduated
Honorable Mentions